Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 7, 2025
Introduction
Fruityo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our services
- Make a purchase or payment
- Contact us for support
This information may include your name, email address, billing information, and payment details.
Usage Data
We automatically collect certain information when you access our service, including your IP address, browser type, operating system, access times, and the pages you have viewed. This helps us improve our service and user experience.
Content Data
When you use our AI video generation service, we process the content you provide (such as scripts and images) to generate videos. This content is stored temporarily for processing and may be retained according to your subscription plan.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your transactions and manage your subscriptions
- Generate AI videos based on your inputs
- Send you updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Improve our services and develop new features
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues and fraudulent activity
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls limiting who can view your data
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Sharing & Third Parties
We may share your information in the following situations:
- Service Providers: We may share data with third-party vendors who perform services on our behalf, such as payment processing (Stripe), AI processing, and cloud hosting.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for marketing purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information.
- Portability: You can request a copy of your data in a structured, machine-readable format.
- Objection: You can object to certain processing of your data.
To exercise any of these rights, please contact us at support@fruityo.sk.
GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Here is how we handle your data under GDPR:
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide our AI video generation services, manage your account, and process payments.
- Consent: For optional processing such as marketing communications. You can withdraw consent at any time.
- Legal Obligation: When we need to comply with legal requirements, such as tax and accounting obligations.
International Data Transfers
Some of our service providers are located in the United States, including our payment processor (Stripe) and cloud infrastructure providers. When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal information.
Data Controller
Fruityo (Juraj Miškech ml.) is the data controller responsible for your personal information. For any GDPR-related inquiries, please contact us via our Contact page.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Here are our retention periods:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 30 days after deletion |
| Generated Videos | Retained until you delete them from your account |
| Payment Records | 7 years (legal/tax requirements) |
| Usage Logs | 90 days |
| Support Communications | 2 years after resolution |
After these periods, your data is securely deleted or anonymized. You can request earlier deletion of your data by contacting us, subject to any legal obligations that require us to retain certain information.
Cookies & Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please visit our Contact page for all available ways to reach us.